The Machine Support Technologies, Inc. Privacy Policy describes the type of information that Machine Support Technologies, Inc. collects, and how we use, share and protect that information. Please be assured that Machine Support Technologies, Inc. is committed to protecting your personal privacy. By using our web site and, where applicable, providing us with personal information, you confirm that you have read this policy and agree to its terms.

What our Privacy Policy Covers
This Privacy Policy covers Machine Support Technologies, Inc. ’ treatment of personal information such as, but not limited to, your name, address, telephone number and email address, that Machine Support Technologies, Inc. collects when you are on our web sites and when you use Machine Support Technologies, Inc. and Machine Support Technologies, Inc. services. This policy also covers our treatment of any personal information that Machine Support Technologies, Inc. ’ business partners share with Machine Support Technologies, Inc. or that Machine Support Technologies, Inc. may collect on a partner's site.

This policy does not apply to the practices of companies, such as software publishers, that Machine Support Technologies, Inc. does not own or control, or to people that Machine Support Technologies, Inc. does not employ or manage.

This site may contain links or references to other web sites outside of our control. Please be aware that Machine Support Technologies, Inc. has no control over these sites and our Privacy Policy does not apply to these sites.

Collecting Information
Machine Support Technologies, Inc. may collect personal information when you purchase, activate or register a product, when you use certain other Machine Support Technologies, Inc. products or services, or when you visit our web sites. Machine Support Technologies, Inc. may also receive personal information from our business partners.

Machine Support Technologies, Inc. also automatically receives and records information on our server logs from your browser including your IP address and Machine Support Technologies, Inc. cookie information.

When you purchase a product from us, we will ask for your credit card details.  We securely pass these details on to a payment processor to handle the authorization and charging of your order total to this account.

Using and Sharing the Information
We collect information and do not share your personal information with, or sell or rent it to any other party, except as outlined below.

Machine Support Technologies, Inc. may send personal information about you to other companies or people when permitted or required by law, including when:

• We have your consent to share such information;
• We need to share the information with companies who have similar privacy policies and who sub-contract to Machine Support Technologies, Inc. to provide a product or service to you.
• We respond to subpoenas, court orders or other legal process.

Cookies
A “cookie” is a small piece of information that is placed on your computer’s hard drive to customize your web experience. We may use Machine Support Technologies, Inc. cookies to record what pages you have accessed and how many times you visit us. These cookies cannot be used to obtain personal information about you or to access information on your computer. Most Internet browsers include preference settings that notify you when, and control whether, cookies are transferred to your computer. You can choose to disable the cookie function on your browser to deny acceptance of cookies. However, many of the features on our site require that the cookie function in your browser be enabled. For example you will not be able to complete an order at our site or add items to your shopping cart if you do not allow our site to set a simple text based cookie on your computer.

Machine Support Technologies, Inc. may also use web beacons to access our cookies within and outside our network of web sites and in connection with Machine Support Technologies, Inc. products and services. Web beacons are electronic images, sometimes called “single-pixel GIFs”, that allow a web site to count users who have visited that page or to access certain cookies. No other companies have access to Machine Support Technologies, Inc. ’ cookies

IP Address
Your IP (Internet Protocol) address is a number that is assigned to your computer when you use the Internet. This address does not contain any personal information about you. Your IP address is used to help tracking during a particular session and to gather broad demographic data. At Machine Support Technologies, Inc. we also use it to help diagnose problems with our server, and to administer our site.

Changing or Deleting your Information or Uses of your Information
You may request to review or change your personal information by accessing your account using our web site. You may also request deletion or changes in the use of your personal information by contacting us directly.

Keeping the Information Secure
Machine Support Technologies, Inc. uses industry-standard SSL-encryption to protect data transmissions throughout our data collection/checkout pages and all communications with third-party service providers (such as but not limited to payment processors and shipping gateways). We maintain physical, electronic, and procedural safeguards to guard your personal information.

Changes to this Privacy Policy
Machine Support Technologies, Inc. may, at our discretion, amend this policy from time to time. If we make any substantial changes in the way we use your personal information we will notify you by posting a prominent announcement on our pages.

Special Note about Children
The Service is not directed to children under the age of 13, and Machine Support Technologies, Inc. does not knowingly collect personally identifiable information from anyone under the age of 18. Children should always get permission from a parent or legal guardian before sending any information about themselves (such as their names, e-mail addresses, and telephone numbers) over the Internet, to us or to anyone else.

Who to Contact
The Machine Support Technologies, Inc. Privacy Officer is designated as the person responsible for the Privacy Policy and for responding to privacy enquiries or requests. The Privacy officer can be reached as follows:

Privacy Officer Email: info@wedogrout.com